SureFlap SureFeed Bedienungsanleitung PDF herunterladen (Seite 17)

• Ensure the sensors inside the hoop are clean - see page 15.

• Fit new, good quality 1.5V alkaline C cell batteries. Ensure they are all the correct

orientation. See page 7 for detailed information.

• Move the feeder away from any metallic or electrical appliances.

• Re-learn your pet using the Add Pet ( ) button - see page 8.

• Reset the feeder to factory settings, holding down the Add Pet ( ) button for 10 seconds

(until the light starts alternating red / green and the lid opens and closes). Then re-learn your

pet(s) in to the feeder again - see page 8.

• Please check with your vet to ensure that your pet’s microchip is working and that it is

located in the normal place. If there is no microchip or it has moved significantly becoming

hard to read, the provided SureFlap Collar Tag may be used instead. Attach the collar tag to

your pet’s collar and repeat the setup process see pages 8-10. If your pet does not wear a

collar please visit http://sureflap.com/help for further advice.

• Repeat the training process - see page 9 - allowing more time for your pet to feel

comfortable between each step.

• If your pet is still very cautious of the feeder then try following the steps on page

11 ensuring you don’t try to force your pet to feed at any point.

• Assess your pet’s feeding environment. Do they always approach their bowl from

a set angle? Are they worried about having their back to the door? There is no set

orientation that the feeder must be placed in, so if you can change it to help your

pets feel more comfortable don’t be afraid to move it.

• If the time delay for the lid to close aer your pet has finished eating and stepped

back is not right for them, you can increase the time it takes the lid to close.

Change the delay slider to (III). For full instructions see page 14.

• If greedy pets are trying to steal food from an open feeder, try reducing the time it

takes the lid to close aer the pet has finished eating. Change the delay slider to

position (I). For full instructions see page 14.

My pet is not happy using the feeder

Other pets are stealing food

Troubleshooting PART 1

Feeder is not working

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SureFlap SureFeed Bedienungsanleitung Seite 17